COVID-19 Updates


As an essential service, we are open for business if you need us. While doing so, we have taken numerous precautions to protect our customers, our employees, their families and our community. Some of these precautions require the cooperation of our patients, so we kindly ask you to review the items below and together we can “flatten the curve.”

Temporary Hours of Operation: 

Risk Screening: When taking orders from customers we will be asking a few questions to screen for risk. Rest assured that those who can not visit our pharmacy will still get their medications by: free delivery; curbside pickup; or sending someone from outside your household to pick it up.
Please do not enter our pharmacy if you or someone in your household are:  required to be in self-isolation; exhibiting symptoms; or may have been exposed to someone with COVID-19.

Customer Items: No customer items will be accepted at this time including:  vials, boxes, returns, expired medications and sharps containers.

Social Distancing: We ask patients to be respectful of others and to use the 2m rule whenever possible.

Sanitizing: Rigorous sanitizing procedures have been implemented in all of our stores.

Free Delivery: We highly encourage our customers to use our Free Delivery service available Monday to Friday. This service has been expanded to include the City of Fredericton, New Maryland and Hanwell. Safety protocols are in place to allow for safe delivery to customers who are high risk or in self-isolation.

Call Ahead: Please call or use our Mobile App ‘Diem Health for Guardian’ to place your orders ahead of time. This will decrease time patients spend in store.

Payment: We are encouraging non-cash payments, but will not refuse cash for those who don’t have other options.

Plexi Shields: Plexi-glass shield are being installed at our customer counters.

We want to thank our patients for the cooperation and understanding they have shown as we continue to provide them with healthcare service during this unprecedented situation.  Safety is our number one priority for you.

Sincerely,
Brian Greenfield
Pharmacist / Owner
Guardian Ross Drug